Privacy Policy

Effective Date: September 20, 2023
Last Updated: January 9, 2025

Welcome to West Status.

Thank you for choosing to be apart of our community. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.weststatus.com, and interact with our content and services, including our wellness-focused personal assistant program that involves managing sensitive healthcare-related tasks.

1. Information We Collect

We may collect the following types of personal information from you:

1.1. Personally Identifiable Information (PII):
When you visit our website, subscribe to our newsletter, engage with our services, or interact with our content, we may collect your name, email address, phone number, address, and other personally identifiable information that you voluntarily provide. This also includes any healthcare or medical information you provide when using our personal assistant services.

1.2. Medical Information:
As part of our wellness assistant services, we may require access to sensitive healthcare records, insurance details, and other health-related data to assist in tasks like scheduling appointments and managing healthcare documentation. All medical information will be handled in accordance with HIPAA guidelines and treated with strict confidentiality.

1.3. Non-Personal Information:
We may collect non-personal information such as your IP address, browser type, device information, and anonymous usage data. This helps us monitor usage patterns, trends, and interactions with our website to enhance the user experience.

1.4. If You Reside in the European Economic Area (EEA):

Under the General Data Protection Regulation (GDPR), you have the right to:

Access your personal data.
Request that we erase it.
Restrict further processing of your data.
To request the deletion of your data, please contact us at info@weststatus.com.

2. How We Use Your Information

We use your information for the following purposes:

To provide and manage services: This includes our wellness and healthcare-related personal assistant services, such as scheduling, administrative tasks, and healthcare management support.
To communicate with you: We may use your email or phone number to provide you with service updates, newsletters, and marketing materials.
To improve our website and content: We analyze usage data and feedback to improve our content, website features, and user experience.
To fulfill legal obligations: We may be required to retain certain data to comply with applicable laws or regulations and protect our rights.
To secure sensitive data: Your personal and medical data is used strictly for service delivery purposes and will not be shared beyond authorized personnel.
AI Usage: In certain cases, West Status may utilize AI tools to generate content, gather insights, or analyze trends. AI is only used for informational purposes, such as content generation in blog posts. Personal or medical data is never processed by AI tools.

3. Disclosure of Your Information

West Status does not sell, trade, or rent your personal information to third parties. However, we may disclose your information in the following circumstances:

Service providers: We may share your information with trusted third-party service providers (e.g., healthcare providers, insurance companies) necessary to deliver our services. These providers are required to maintain confidentiality and are bound by appropriate agreements.
Legal requirements: We may disclose your information when required by law, such as in response to a court order or legal process.
Business transitions: In the event of a merger, acquisition, or sale of all or part of our business, we may transfer your personal data to the new entity, ensuring that the same privacy standards are upheld.

4. Data Protection & Security

We take reasonable precautions to protect your personal and medical information from unauthorized access, disclosure, alteration, or destruction. All data is encrypted and stored securely, and access is limited to authorized personnel. However, please note that no data transmission over the internet is entirely secure.

4.1. Healthcare Data and Security

Given the sensitive nature of healthcare-related information, West Status follows strict security protocols to protect your personal and medical data. We use encryption and secure storage measures to ensure your data is protected against unauthorized access, disclosure, or alteration. Only authorized personnel have access to your personal data for the purpose of assisting you with healthcare-related services.

5. Your Rights and Choices

You have the following rights concerning your personal information:

Access: You may request access to the personal and medical information we hold about you.
Correction: You may request corrections to any inaccurate or incomplete data.
Deletion: You may request that we delete your personal data, subject to legal and contractual obligations.
Withdrawal of consent: You may withdraw your consent to our processing of your data at any time, which may affect your ability to use our services.

To exercise any of these rights, please contact us at info@weststatus.com.

6. Third-Party Links

Our website may contain links to third-party websites, including affiliate partners. Please note that we are not responsible for the privacy practices or content of these third-party websites. We recommend reviewing their privacy policies before engaging with their content.

7. Retention of Information

We retain personal and medical information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. After this period, we securely dispose of your information in accordance with data protection laws.

8. Security

We take reasonable measures to protect your personal information, including your healthcare-related data, from unauthorized access, disclosure, or alteration. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

9. California Resident Have Specific Privacy Rights

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from our systems.

10. HIPPA Notice of Privacy Practices

West Status (operating as WESTSKIN LLC) is committed to protecting your health information.

This notice describes how we may use and disclose your information and your rights under HIPAA.

**Your Rights:**

- Request access to or a copy of your Protected Health Information (PHI).

- Request corrections to your records.

- File a complaint if you believe your rights are violated.

**How We Use Your Information:**

- To coordinate healthcare services and manage appointments.

- To handle insurance claims or billing.

- As required by law.

For questions or complaints, contact:

Privacy Officer: Haley Wyrsch, West Status (WESTSKIN LLC)

Email: info@weststatus.com

11. Changes to This Privacy Policy

West Status reserves the right to update this Privacy Policy as needed. When we do, we will revise the "updated" date at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services constitutes your agreement to this Privacy Policy and any updates.

Contact Us

If you have any questions about this Privacy Policy or our data handling practices, please contact us at:
Email: info@weststatus.com
By using our website, services, and affiliate links, you consent to the practices described in this Privacy Policy.

Last Updated: January 09, 2025