Our Services

Are you managing the healthcare of a loved one while trying to balance your own life?

Our Wellness & Healthcare Personal Assistant Concierge provides tailored support in navigating the complexities of healthcare.

Support that allows you to reclaim your time and focus on what truly matters most, all while ensuring your loved ones receive the care they need.

Healthcare Management Assistance

When the paperwork and phone calls start piling up, we step in to help you navigate the system. From scheduling appointments to ensuring your loved ones get the care they need, we’ll take care of the details.

What's Included -

Scheduling and managing medical appointments
Handling calls with healthcare providers, insurance companies, and pharmacies
Coordinating and submitting insurance claims and approvals
Organizing healthcare documents and records

Personalized Care Coordination

Sometimes you just need guidance to help navigate medical appointments, track treatment plans, and ensure nothing is missed. Our Care Coordination service helps you manage the steps along the way.

What's Included -

Tracking and coordinating treatments, prescriptions, and follow-ups
Preparing questions and attending virtual appointments
Managing medication schedules and refills
Providing reminders for important health tasks

Premium Full-Service Healthcare Concierge

For those who want hands-on support in managing every aspect of their loved one’s healthcare, our Full-Service Concierge provides a dedicated assistant to handle everything, from paperwork to routine care management.

What's Included -

Comprehensive healthcare and wellness management
Housing assistance, new placement
1-on-1 support for insurance, appointments, and prescriptions
24/7 On-call virtual assistant for immediate needs

Insurance Navigation Support

Dealing with insurance can be frustrating. Whether it’s resolving claims or understanding coverage, we provide the support you need to streamline the process and minimize your stress.

What's Included -

Handling insurance disputes and follow-ups
Researching coverage and plan details
Transitioning to a new insurance plan
Submitting and tracking insurance claims
Preparing paperwork for authorizations and approvals

Wellness Management for Caregivers

Helping others often means putting your own wellness on hold. We work with you to create a wellness routine that fits your schedule, offering time management, self-care strategies, and more, so you can find balance in your life.

What's Included -

Custom wellness routine tailored to your schedule
Time management support to balance caregiving and personal life
Weekly wellness check-ins and accountability reminders
Stress management and mindfulness coaching

One-Time Healthcare Assistance

Why? Because maybe you don’t need extensive support—just a little guidance. Maybe it’s figuring out where to start, setting up the appointments, understanding insurance, or simply making the process easier. We've got you.

What's Included -

Tailored support for whatever you need

Not sure what you need? Easy peasy.

Book a free chat to see how we can help.

How We Take Care of You

Your parent was just discharged from the hospital?
We’ll coordinate follow-up care, prescriptions, home health, and next steps before they even get home.

Overwhelmed by insurance claims and denials?
We’ll handle the back-and-forth with the insurance company — appeals, authorizations, and approvals.

Your dad needs three specialists next week?
We’ll book them, align their care plans, and make sure everyone’s on the same page.

You’re worried about your mom falling at home?
We’ll arrange a home safety assessment, order equipment, and schedule installation.

Your sibling lives out of town and you’re carrying it all?
We’ll coordinate with them and share the load so you don’t have to do it alone.

Not sure what kind of care your loved one really needs?
We’ll assess the situation and present clear, actionable options — and help you execute.

Can’t take another day off work for appointments?
We’ll attend for you, take notes, and update you afterward.

Completely overwhelmed and don’t know where to start?
Book us for a consultation. Together we’ll map out a plan — and we can take it from there.

Who We Help

Managing healthcare—whether for yourself or a loved one—can feel overwhelming.

You’ve spent years handling everything alone, but you don’t have to. West Status helps you take back your time, get expert help, and breathe easier knowing everything is handled.